ULTIMATE PARIS GUIDE is a French Limited Liability Company (SARL FASHION ID).The company is solely acting as an intermediary between the clients and the suppliers and will only answer to enquiries or buy orders that are legal in France.
These General Terms and Conditions of Trade constitute the entire agreement between the client and ULTIMATE PARIS GUIDE.
Use of the service indicates acceptance of the terms and conditions.
All reservations are subject to availability at the time of booking. Any verbal quote given is only an estimate of the price which will be effective only upon the issuing of a written advice on confirmation of the reservation. All bookings with ULTIMATE PARIS GUIDE are subject to the terms and conditions and limitations of liability imposed by our service providers.
To reserve an activity, a firm order is necessary and full payment in due course by the client. No activity is confirmed until full payment is received.
ULTIMATE PARIS GUIDE is not liable for weather conditions, or any damages sustained as a result of such weather conditions, nor any other personal impediment sustained by you or any other traveler on trip. Trip insurance is not included with and not required for ULTIMATE PARIS GUIDE travel packages. However, trip insurance is highly recommended for all travellers. It is the traveller’s responsibility to purchase adequate travel insurance to cover trip interruptions, including.
Furthermore, ULTIMATE PARIS GUIDE is not liable for any hotel and/or transportation cancellation fees due to missed or delayed flights.
ULTIMATE PARIS GUIDE does not accept any liability whatsoever for the acts, omissions or default, whether negligent or otherwise, of the services in connection with your tour or travel pursuant to a contract between them and yourselves and over whom we have no direct and exclusive control. We do not accept liability in contract or in tort for any accident, injury, damage, loss, delay, irregularity, additional expenses or inconvenience caused directly or indirectly by any act or event which are beyond our control, or which are not preventable by reasonable diligence on our part including.
CREDIT CARD PAYMENTS
In the event client's credit card payment is not processed due to any errors made by credit card processors, or banks, the client will still be liable for those payments even after the activity dates whether taken, missed or cancelled.
Clients card will be debited by ULTIMATE PARIS GUIDE (SARL FASHION ID). In the event the above payment is disputed with card holder's credit card company non recognition of the charge, client will be responsibly to pay the processing cost.
Prices include taxes. All prices shown are subject to variation without notice.
CANCELLATION AND REFUNDS
Should the client or any member of the party wish to cancel, the client must advise ULTIMATE PARIS GUIDE in writing. Such written advice should be signed by the person who made the original booking. The cancellation is not effective until ULTIMATE PARIS GUIDE receives the written advice. Cancellations are subject to a fee as follows:
– 15 days, or more, prior to activity: 100% refundable
– 14-7 days prior to activity: 50% refundable.
– 6 days, or less, prior to activity: not refundable
In all cases, your payment will be refunded minus 6% for a visa or mastercard, 10% for an American express, of your total order for bank charges and fees.
No refunds will be made in the event that fewer participants arrive for a reserved booking or for cancellations.
Cancellation policy for the Christmas and New Year’s period and certain other tours is different and will depend on our service providers conditions.
In the event that ULTIMATE PARIS GUIDE must cancel an activity for any reason, we will fully refund the activity price and such refund shall constitute full settlement to our clients. ULTIMATE PARIS GUIDE is not responsible for any additional expenses that may be incurred by a client due to a canceled activity, e.g. purchase of more expensive activities, delays, additional lodging…
ULTIMATE PARIS GUIDE is not responsible for the cancellation of a service offered by a third-party provider (museum, theatre, etc... ). In such cases, ULTIMATE PARIS GUIDE will propose a similar service to the client. In cases where the replacement service is shorter, or of an inferior quality, the client will be refunded in proportion to the cost of the part of the service which could not be honored.
Arriving at a meeting point more than 20 minutes for a private activity or more than 10 minutes late for a scheduled group activity will be considered a "no show" and ULTIMATE PARIS GUIDE will not be responsible to provide service or refund. In the event we decide to provide the service, we may shorten the activity time to respect the reserved time slot.
The General Conditions are subject to French law. Any dispute relating to their interpretation and/or performance will be subject to the jurisdiction of the competent courts of Paris.